'Made to Order' 3D Barn Quilt

Once your workshop seat has been purchased we are immediately beginning the process of production of your personalized stencil and/or acquiring supplies needed. Purchasing a workshop seat to one of our events is much like purchasing a seat to any other entertainment event, so as a courtesy on our behalf, if you would like to cancel your reservation, you must give a minimum of 48 hour notice to receive a partial refund [Exception: If the workshop clearly states "non-transferable and non-refundable", this courtesy does not apply!]. Please note a restocking fee of 40% of the total amount of the workshop and applicable taxes and fees will be deducted from your refund for all cancellation requests received at least 48 hour prior to the scheduled workshop.  Cancellation requests received less than 48 hours prior to the scheduled workshop will not be eligible for a refund. No-shows forfeit their project and payment.  To cancel your order, please contact us at info@hammerandstainyvnc.com. Cancellations will be processed on the day we receive your cancellation request. It may take up to 2 weeks for the refund to return to the account you used to purchase your items, specific timeframes are dependent on your financial institution.  We do not issue refunds for private party guests or specialty non-wood workshops (I.E.: Blankets, Hats, Charcuterie, Jewelry, Cookies, Resin and/or any collaboration events with other vendors). If the attendee contacts us a minimum of 48 hours prior to the event to let us know they cannot attend, their wood project and stencil [or other project materials when applicable] will be sent home with a designated party guest the day of the party for them to complete at their leisure. We are not responsible for items left behind. If they are a "no call, no show" their project and payment are forfeited.

Hammer & Stain reserves the right to make any amendments to this policy at any time. For example, specific refund and cancellation guidelines are placed on specialty workshops and those guidelines will overrule any standard refund and cancellation policies previously noted. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.

By completing registration you are agreeing to these terms.

Unless otherwise specified in the workshop description, unregistered guests are not permitted to attend any workshop, whether it is a public workshop or private party. Bringing an unregistered guest will result in the guest being asked to leave as this interferes with the attention and experience of our registered makers. Makers can inquire about purchasing a guest seat at info@hammerandstainyvnc.com for $35/per person, but the request will be subject to approval.

By completing registration you are agreeing to these terms.

Confirmation of Design Selection and Information Submitted:

I confirm that all design choices and/or personalized information entered is correct. I understand that I must select my design choice from the drop-down menu if applicable and understand that selecting the image does not change or select my product selection. I understand that absolutely no changes can be made once the reservation is placed and that any changes requested after a reservation is placed will result in a 40% restocking fee. If I do not provide all needed information per the workshop details in the timeframe specified, my order will be canceled and subject to a 40% restocking fee.

Notification of Possible Wood Imperfections:

This is a natural wood workshop, so your sign will have random cracks, chips, knots and other natural blemishes that give it character! Some peeling may occur. We will do our very best to minimize disturbances to the words and make everything look intentional, but due to the nature of the workshop we can make no guarantees. Please keep in mind, no sign is absolutely perfect, as it is hand crafted, but it will certainly be wall worthy!

Custom Design Terms:

Not all of our designs are customized or personalized. If a design has a name or date built into the design, the name and/or date can be personalized at no additional cost. Other changes to our standard designs or special requests are considered custom and must be submitted a minimum of 7 days PRIOR to the event to info@hammerandstainyvnc.com and pre-approved prior to placing your order. If approved, a minimum $15 Custom Design Fee will apply by selecting the custom design fee add-on to the order. More detailed customizations may require an additional custom design fee. Paint and stain colors are chosen at the studio.

By completing registration you are acknowledging the above information and agreeing to these terms.