FAQ

Frequently Asked Questions

Can I make more than one project at a workshop?

Because of time constraints and the nature of how our DIY workshops run, we limit each person to one project at a time during a scheduled workshop unless prior approval has been received via email. We are always adding more dates and workshop projects, please check back with us often to schedule!

Can I bring a friend with me if they are not working on a project?

Unfortunately, because of a limited amount of seating/space and fire code, we are unable to admit any person who has not reserved a spot in our workshop. Guest seats can be purchased for individuals wanting to simply attend but not participate for $25/per person by contacting us by email. Unregistered guests will be asked to leave. This policy applies to both public events as well as private events.

For children's parties the guardian of the main party guest is the only person permitted to attend without registering for a project. Any other parents and/or guardians or other guests that wish to attend must purchase a workshop seat.

What are the prices for a workshop?

Prices for each workshop are based on the type of workshop being offered. Typically, prices range in price from $45 to $75 depending on the options you choose.

Do I have to pick my project ahead of time?

Yes. Project selection and customization information for your project is required at the time of booking on our on-line registration form. Please be sure to double-check your spelling and information to ensure your project stencil (for wood workshops) and materials will be ready for you at the start of your workshop.

Do you offer refunds?

Once your workshop seat has been purchased we are immediately beginning the process of production/purchasing of your project materials. Purchasing a workshop seat to one of our events is much like purchasing a seat to any other entertainment event, so as a courtesy on our behalf, if you would like to cancel your reservation, you must give a minimum of 48 hour notice to receive a partial refund [Exceptions apply such as if a workshop or event specifically states it is non-transferable and non-refundable]. Please note a restocking fee of 40% of the total amount of the workshop will be deducted from your refund for all cancellation requests received at least 48 hour prior to the scheduled workshop. Cancellation requests received less than 48 hours prior to the scheduled workshop will not be eligible for a refund. No-shows forfeit their project and payment. To cancel your order, please contact us at info@hammerandstainyvnc.com. Cancellations will be processed on the day we receive your cancellation request. It may take up to 2 weeks for the refund to return to the account you used to purchase your items.

We do not issue refunds for private party guests. If the attendee contacts us a minimum of 48 hours prior to the event to let us know they cannot attend, their wood project and stencil [or other project materials] will be sent home with a designated party guest the day of the party for them to complete at their leisure. We are not responsible for items left behind. If they are a "no call, no show" their project and payment are forfeited.

Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.

Do I need to tell you in advance what colors and stain I want to use on a wood project?

No, we have a wide variety of paint colors and stains to choose from. When you arrive we will show you examples of different color palettes to help you decide which paints and stains will look the best in your home.

How long does a workshop last?

The length of each workshop depends on the type of workshop scheduled. The typical workshop lasts 1.5-3 hours..

Do I need to be crafty or artistically talented to take a workshop?

Definitely NOT! Our workshops provide guided instruction in a relaxed environment. Just bring your DIY attitude and a willingness to learn and you will create a project you will be proud of!

Can I bring my own snacks or food?

Yes! Please feel free to bring your own snacks or food to any of our workshops.

Can I bring my own beer or wine?

Sure! Bring whatever you would like, but we are not liable. We can and will ask for photo ID for anyone under 30 if consuming alcohol.

How do I make sure I am seated with my friends?

If you are coming with a group of friends, please list who you would like to be seated next to in the "comments section" of the online reservation form if available; if not available, send us an email with your order number and the names of all the guests you would like to be seated with. We will do our best to accommodate this request but will make no guarantees.

Do you offer team building?

Yes, absolutely! Our studio is perfect for birthdays, date nights, ladies night out, fundraisers and many other groups events including team-building events. Everyone gets to make a personalized masterpiece to take home! Our space can be rented without a "DIY Workshop" event as well.

How do I book a private party?

To book a private party, please reach out via email to discuss potential dates and times. Upon locating a date and time that works, a non-refundable deposit is required to secure your date and time. After your deposit has been paid, our event coordinator will instruct you to view our social media feeds to get project ideas! As the host, you get to choose up to two to three projects for your guests to choose from. Each guest will register through a provided party link.

What happens in the event of inclement weather?

Our studios will remain open unless road conditions are hazardous or our studio is without power. In the event that our studios are closed due to inclement weather for either public workshops or private parties you will be given the option to either pick up your wood project and stencil [or other project supplies] for completion at home or reschedule to attend a select public workshop within 30 days of the original scheduled workshop date. If this happens, please reach out to info@hammerandstainyvnc.com for a list of applicable "make-up" dates or to schedule pickup of your wood project and stencil [or other project supplies].